Success! of a sort. I got them loaded on the other computer. For one thing this computer gave me the "new hardware detected" notice, which the first one didn't. They turned up as previews in Adobe under digital camera pictures (loaded really fast), then I copied them to the Photoshop program. I'm sure there's a faster way to do it direct but for now this works. I'm going to uninstall the Digimax viewer and Arcsoft Photoimpression software from the first computer (they're not on the second one) and see if that helps. It may be a software conflict. In any event she's got her pictures saved. Thanks everybody!
[This message has been edited by Auburn Annie (edited December 30, 2004).]
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