I was at work at the time. One of the guys had switched a TV over to FNC to record a three hour block, and he yelled to everyone that a plane had hit one of the towers. We all gathered in small groups, around several TVs. When the second plane hit, the room grew quiet. I remember saying something about it being terrorism.
The hardest thing to deal with was knowing our New York office was just a few blocks away. I called my counterpart in New York, and I could hear people screaming and crying. He said that everyone was looking out the windows, watching the events as they unfolded.
I called again about an hour or two later, after the towers had collapsed, and they were waiting for the evacuation team to give them the okay to leave. Things were very tense... everyone was on edge, scared to death! Many people lived in Queens and walked home. A couple of people who lived on Long Island managed to get seats one of the ferries, but it took them forever to get home.
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